DroneHQ
Calendar
System Status:
Checking DroneHQ notices and API status.
Updated just now Checking API

OPERATING LOCATION

Location

Location not available

Allow browser location to calculate nearby aviation data.

Location has not been requested on this browser.

No saved locations yet.

Allow browser to detect location Used for distance, preflight, weather, and nearby alerts.

WELCOME TO DRONEHQ

Allow location access?

DroneHQ uses your browser location to support aviation and mission features.

  • Weather, METAR, TFR, and airspace awareness
  • Nearby airport and distance calculations
  • Mission planning and preflight checks
DroneHQ does not continuously track your location. Your browser location remains separate from saved operating and mission locations.

DRONEHQ ADMIN

Verifying owner access...

Confirming that this account is authorized for the DroneHQ Owner Portal.

Return to My Dashboard
Back to System Overview

DRONEHQ ADMIN - OWNER ONLY

Support Sessions

Prepare secure, audited, time-limited support access with clear administrator, customer, session, expiration, and audit history records.

Support session management overview

This owner workspace will manage controlled support access for customer troubleshooting. No live cross-organization access or privileged mutation workflow is connected in this phase.

Review Area Purpose Current State Next Connection
Requests Customer, reason, ticket, requested scope, and requester identity Awaiting API Support request workflow
Active Sessions Time-limited access state, expiration, owner termination, and current scope Planned Session authorization service
Expired Completed sessions, expiration reason, duration, and final status Planned Session history records
Audit Log Who requested access, who approved it, what was accessed, and when it ended Planned Privileged audit events
Settings Default duration, approval policy, customer notification, and owner alerts Planned Support policy configuration
Requested Organization Customer Contact DroneHQ Admin Reason Ticket Requested Scope Status Next Action
Support access requests will appear here after the support request API is connected.
Organization DroneHQ Admin Customer Approved By Started Expires Scope Status Owner Action
Active support sessions will appear here only after the session authorization service is connected.
Organization DroneHQ Admin Started Ended Duration End Reason Ticket Audit Status
Expired support sessions will appear here after support session history is connected.
Time Session Organization Actor Event Result Detail
Support session audit events will appear here after privileged audit logging is connected.
Policy Recommended Default Current State Notes
Default session duration Time-limited support access Planned Exact duration should be configurable before production.
Access mode Read-only by default Planned Privileged mutation should require explicit approval and audit logging.
Customer notification Required Planned Support access should be visible to the affected organization.
Owner termination Required Planned DroneHQ owner should be able to terminate an active session.
Audit history Required Awaiting API Every request, approval, access event, expiration, and termination should be logged.
This owner workspace does not grant live support access yet. Support session records, approval actions, expiration controls, and audit events will appear only after the secure support-session API is connected.